Refund and Return Policy - World Cargo Packers and Movers

At World Cargo Packers and Movers, we are committed to providing exceptional packing and moving services that ensure the safety and security of your belongings during the relocation process. We understand that circumstances may arise where refunds or returns are necessary, and we aim to address such situations transparently and fairly.

Refund Policy:

1. Cancellation Before Service Initiation:

   If you wish to cancel our services before the commencement of the packing and moving process, a full refund will be issued. Please notify us at least 48 hours in advance to facilitate the cancellation process.

2. Service Disruption:

   In the rare event of service disruption due to unforeseen circumstances or reasons beyond our control, we will evaluate the situation and determine an appropriate refund on a case-by-case basis.

3. Incomplete or Unexecuted Services:

   If, for any reason, we are unable to complete the agreed-upon services, a proportional refund will be issued based on the services not rendered.

4. Overpayment:

   If you have inadvertently made an overpayment for our services, we will promptly review the transaction and issue a refund for the excess amount.

Return Policy:

Our services involve the transportation of goods, and hence, a traditional return policy may not be applicable. However, we acknowledge the importance of addressing concerns related to damaged or lost items during the moving process.

1. Reporting Damaged or Lost Items:

   In the event of damaged or lost items, please report the issue to our customer service team within 48 hours of the completion of the moving process.

2. Claims Process:

   We have a structured claims process in place to address issues related to damaged or lost items. Our team will guide you through the necessary steps to file a claim, and we will work diligently to resolve the matter to your satisfaction.

3. Compensation or Replacement:

   Depending on the nature of the damage or loss, we will either offer compensation for the affected items or arrange for suitable replacements.

Contact Information for Refunds and Returns:

For any refund or return-related inquiries, please contact our customer service team at info@biketransport.co.in or call our helpline at +91 9100445291

Please note that this refund and return policy is subject to change, and any modifications will be communicated through our official channels. Your satisfaction and the safety of your belongings are our top priorities at World Cargo Packers and Movers.